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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharges (BWP)
Remote Area Delivery 100.00 BWP
Remote Area Pickup 100.00 BWP
Lithium Batteries Section II (PI967, PI970) No charge
Over Weight Piece 440.00 BWP
Over Sized Piece 440.00 BWP
Non-Stackable Pallet 880.00 BWP
Address Correction 115.00 BWP
Elevated Risk 220.00 BWP
Restricted Destination 330.00 BWP
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharges (BWP)
Remote Area Delivery 50.00 BWP
Over Weight Piece 220.00 BWP
Over Sized Piece 220.00 BWP
Non-Stackable Pallet 440.00 BWP
Address Correction 55.00 BWP

Should you have any questions on surcharges please contact usContact Us.